Turnaround time is the time it takes for us to compete your order on our end. Shipping time is not included in this estimate. Our current estimated turnaround time is listed on the banner at the top of the page. Blankets and large orders are excluded from this estimate; if you have questions about the turn around time for these items, please contact us here.

All our items are made to order. Our current estimated turnaround time is listed on the banner at the top of each page.

We ship through USPS. Delivery times may vary but is estimated to be 3-5 business days. We may offer expedited shipping on request. Please contact us for pricing and availability. Actual delivery date may vary depending on weather, postal services, and other outside factors. We will do our best to meet shipping estimates but cannot guarantee them.

All sales are final. We do not accept returns or offer refunds. However, we may offer exchanges under limited circumstances. Please see our Policies and Procedures for details.

Currently we only ship within the continental United States. If you are interested in ordering from Alaska or Hawaii, please contact us for the shipping cost.

We are always open to new ideas! Our skill set is limited to crochet, hand embroidery, and sewing by machine or hand. Take a look at our services, fill out a custom order request and we will do our best to make your ideas come to life.

We want you to love your items and be able to have them for years to come! If you have any issues with one of our items, please e-mail us here with any applicable pictures attached, and we will get back to you in a timely manner. Please see our return policy for more info.

We do our best to show our products with the best lighting and picture quality. However, due to the settings available on your device (cell phones, laptops, tablets, etc.) the colors may differ slightly from the photos. Some special orders may involve the use of other materials or fabrics. If you have any questions or concerns about a purchase, please contact us.

With all our crocheted items, there are many variable factors that go into the appearance of your item. This includes tension, dye lots, hook size, type of yarn used, etc. All our Amigurumi will be unique and vary slightly, even though we use the same patterns.

All of our items come with a care card for your records! If you’d like more info before purchasing, feel free to reach out and ask. Some items have care instructions on their descriptions.